Xiaomi has launched its first exclusive service center in the Philippines which is a definite plus for your after-sales experience with your devices!
The service center can be found at the ground floor of the Market! Market! Serendra Wing in Bonifacio Global City, and it will be a place where you can both purchase products as well as avail of after-sales support directly from Xiaomi.
The opening of the center also marks the beginning of even more innovations to Xiaomi Customer Service, according to Xiaomi Philippines Service Manager Joel Salera.
Should you be in need of any of Xiaomi’s after-sales services, you can simply drop by the Exclusive Service Center or any authorized providers to present your Xiaomi smartphones or Xiaomi Pad 5s that require servicing. There a Xiaomi representative will get your details, verify warranty coverage, and then issue you a service order claim once everything checks out. For minor concerns, Xiaomi customers can expect to get back their gadgets within less than a day, while complex cases might take a couple more days.
For aftersales concerns, customers can get in touch with the Xiaomi Toll-free Contact Center at (PLDT/SMART): 1-800-1312-0048 or (GLOBE): 1-800-8386-5529, email addresses: service.ph@xiaomi.com or mi-phfeedback@xiaomi.com or check the official website.
Aside from the service center, Xiaomi also launched an “All I Want for Christmas” promo where you can get an exclusive Mi Bunny plushie and other freebies upon purchasing the Xiaomi 11T Series, Xiaomi 11 Lite 5G NE, Mi 11 Lite, or the Xiaomi Pad 5.
Here’s a breakdown of the promo:
- Buy the Xiaomi 11T with its high-resolution triple camera and you can get a free speaker, eco bag and an adorable Mi Bunny!
- PHP 21,990 for its 8GB+128GB variant
- PHP 24,990 for its 8GB+256GB variant
- Buy the ultra-slim Xiaomi 11 Lite 5G NE and you can get a free eco bag and a Mi Bunny
- Price: PHP 18,990
- Buy the Mi 11 Lite (8GB+128GB storage variant) and it comes with a free Mi Bunny and a tote bag
- Price: PHP 14,990
- Buy the Xiaomi Pad 5 and you’ll get an awesome magnetic case as well
- PHP 17,990 for the 6GB + 128GB variant
- PHP 19,990 for the 6GB + 256GB variant
The promo lasts until January 14, 2022. For more info, visit the Xiaomi Philippines official stores in Lazada and Shopee. You can also find other exclusive deals in the Xiaomi Lazada and Shopee Global stores.